This Privacy Policy ("Policy") describes how j7l ("the Company," "we," "us," or "j7l"), operator of the online gambling platform at j7l.bio, collects, uses, stores, discloses, and protects the personal information of users ("you," "the Player," or "User") who access or use j7l's services in the Philippines. Please read this Policy carefully before registering a j7l account or using any part of j7l's platform.
1. Information We Collect
j7l collects personal information in the following categories in connection with the operation of its online casino platform and the delivery of gaming services to Filipino players:
1.1 Registration and Identity Information
- Full legal name as it appears on your Philippine government-issued identification
- Date of birth (for 21+ age verification purposes)
- Philippine mobile number and email address
- Residential address in the Philippines
- Gender (where provided voluntarily)
1.2 Identity Verification (KYC) Documents
- Copies of valid Philippine government-issued photo identification (passport, driver's license, UMID, PhilSys ID, Voter's ID, or equivalent)
- Proof of residential address (utility bill, bank statement, or barangay certificate)
- Payment method verification documents (e.g., screenshot of GCash account showing ownership, bank account confirmation)
- Source of funds documentation where required by j7l's AML compliance team
1.3 Financial and Transaction Information
- Deposit and withdrawal amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, or other registered methods)
- Account balance history and transaction logs
- Bonus and promotional credit activity
1.4 Gaming Activity Information
- Games played, bets placed, outcomes, and session durations
- Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status)
- VIP loyalty tier and points history
1.5 Technical and Device Information
- IP address and approximate geolocation (country and region)
- Device type, operating system, and browser information
- Login timestamps and session activity logs
- Cookies and similar tracking data as described in Section 8
1.6 Communications
- Records of your interactions with j7l's customer support team, including live chat transcripts and email correspondence
- Feedback, complaints, and dispute records
- Marketing communication preferences and opt-in/opt-out records
2. How We Collect Your Information
j7l collects personal information through the following means:
- Directly from you — when you register a j7l account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any part of j7l's platform
- Automatically through your use of the platform — including through cookies, server logs, and analytics tools that record your device, browser, IP address, and interaction patterns as you use j7l.bio
- From third-party verification providers — j7l uses accredited identity verification and AML screening services to cross-check the information you provide against Philippine government records and international watchlists as required by PAGCOR regulations and Philippine anti-money laundering law
- From payment processors — GCash, PayMaya, and bank payment processors may share transaction confirmation data with j7l as part of the deposit and withdrawal process
3. Purposes of Processing
j7l processes your personal information for the following purposes:
- Account registration and management — to create, maintain, and secure your j7l player account
- Identity verification and age checking — to verify that you are at least 21 years of age and to confirm your identity as required by PAGCOR and Philippine law
- Payment processing — to process deposits and withdrawals through GCash, PayMaya, and banking channels, and to prevent payment fraud
- Service delivery — to provide access to j7l's games, bonuses, VIP program, and customer support services
- Regulatory compliance — to fulfil j7l's obligations under PAGCOR's regulatory framework, the Philippine Data Privacy Act, the Anti-Money Laundering Act, and other applicable Philippine laws
- Responsible gaming — to monitor gaming behaviour for indicators of problem gambling, to enforce self-exclusion requests, and to operate deposit and loss limit tools
- Security and fraud prevention — to detect and prevent unauthorised account access, bonus abuse, collusion, and other fraudulent activity on the j7l platform
- Marketing communications — to send you promotional offers, game announcements, and j7l news where you have opted in to receive such communications
- Platform improvement — to analyse aggregated usage data and improve j7l's platform, game selection, and user experience for Filipino players
Marketing Opt-Out: You may withdraw your consent to receive j7l marketing communications at any time by adjusting your communication preferences in your account settings or by contacting j7l support. Withdrawal of marketing consent does not affect j7l's ability to send you essential service communications related to your account.
4. Legal Bases for Processing
j7l processes your personal information on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations:
- Contract performance — processing necessary for j7l to fulfil its contractual obligations to you as a registered player, including account management, payment processing, and game delivery
- Legal obligation — processing required to comply with j7l's regulatory obligations under PAGCOR, the Anti-Money Laundering Act, and other applicable Philippine statutes
- Legitimate interests — processing necessary for j7l's legitimate business interests, including fraud prevention, security, platform improvement, and responsible gaming monitoring, where such interests are not overridden by your fundamental rights and freedoms
- Consent — processing for marketing communications and certain non-essential analytics, where you have provided explicit consent and retain the right to withdraw that consent at any time
5. Disclosure of Your Information
j7l does not sell or rent your personal information to third parties for their marketing purposes. j7l may share your personal information with the following categories of recipients in the circumstances described:
- PAGCOR and Philippine regulatory authorities — j7l is required by law to share player data with PAGCOR upon request and to report suspicious activity to the Anti-Money Laundering Council (AMLC) under the Revised Anti-Money Laundering Act
- Identity verification and KYC providers — accredited third-party services used by j7l to verify your identity, age, and address as required for account registration and ongoing compliance
- Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers involved in processing your deposits and withdrawals receive transaction data necessary to complete those transactions
- Game software providers — JILI, PG Soft, Pragmatic Play, and other game providers integrated into j7l's platform may receive a player identifier and game activity data necessary to deliver game functionality and ensure fair play
- IT and platform service providers — cloud hosting, security monitoring, customer support software, and analytics providers who process data on j7l's behalf under data processing agreements that restrict their use of your data to j7l-authorised purposes only
- Law enforcement — where required by a valid court order, subpoena, or other compulsory legal process issued by Philippine authorities
Cross-Border Transfers: Some of j7l's technology service providers are located outside the Philippines. Where personal data is transferred internationally, j7l ensures appropriate safeguards are in place consistent with the requirements of the Philippine Data Privacy Act and the National Privacy Commission's guidelines on cross-border data transfers.
6. Data Retention
j7l retains your personal information for as long as your j7l account remains active and for such additional periods as are required by applicable law or legitimate business necessity. The following general retention periods apply:
- Account and identity information — retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and Philippine anti-money laundering law
- Transaction and financial records — retained for a minimum of five (5) years from the date of each transaction in compliance with the Revised Anti-Money Laundering Act's record-keeping requirements
- Gaming activity logs — retained for a minimum of three (3) years to support dispute resolution and responsible gaming monitoring
- KYC documents — retained for the duration of the account and for five (5) years following closure
- Marketing consent records — retained for the duration of the consent and for two (2) years following withdrawal of consent
- Support communications — retained for three (3) years to support dispute resolution and quality assurance
Upon expiry of the applicable retention period, j7l will securely delete or anonymise your personal information in accordance with industry-standard data destruction practices.
7. Your Data Subject Rights
As a data subject under the Philippine Data Privacy Act (Republic Act 10173), you have the following rights with respect to your personal information held by j7l:
- Right to be informed — you have the right to be informed about how j7l collects and processes your personal data, as described in this Policy
- Right of access — you may request a copy of the personal information j7l holds about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared
- Right to rectification — you may request correction of inaccurate or incomplete personal information in your j7l account at any time through your account settings or by contacting j7l support
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to j7l's legal retention obligations under PAGCOR regulations and Philippine anti-money laundering law
- Right to data portability — you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible
- Right to object — you may object to j7l's processing of your personal data for marketing purposes or on grounds relating to your particular situation, where processing is based on legitimate interests
- Right to complain — if you believe j7l has violated your data privacy rights, you may file a complaint with the Philippine National Privacy Commission (NPC)
To exercise any of the above rights, please contact j7l's Data Protection Officer at [email protected]. j7l will respond to all verified data subject requests within 30 calendar days, or within the timeframe required by the National Privacy Commission where a shorter period applies.
8. Cookies and Tracking Technologies
j7l uses cookies and similar tracking technologies on j7l.bio to operate and improve the platform. The following categories of cookies are used:
- Strictly necessary cookies — required for the j7l platform to function, including session authentication, security tokens, and load balancing. These cookies cannot be disabled without affecting the functionality of the j7l platform.
- Functional cookies — used to remember your preferences, such as your display language, preferred currency (₱ Philippine Peso), and responsible gaming settings
- Analytics cookies — used by j7l and trusted analytics providers to understand how Filipino players use the platform, which pages are most visited, and how the user experience can be improved. Analytics data is aggregated and anonymised where possible.
- Marketing cookies — used only where you have explicitly consented, to deliver relevant promotional content and to measure the effectiveness of j7l's marketing campaigns
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use j7l's gaming services.
9. Security Measures
j7l implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and j7l's servers
- Encryption at rest for sensitive data stored in j7l's databases, including KYC documents and financial records
- Multi-factor authentication requirements for j7l staff accessing player data systems
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis
- Regular third-party security audits and penetration testing of j7l's platform infrastructure
- Incident response procedures including mandatory breach notification to the National Privacy Commission and to affected players where required under the Data Privacy Act
Your Role in Security: j7l's security measures protect your data on our end — but you also play a role. Use a strong, unique password for your j7l account. Never share your login credentials. Enable two-factor authentication where available. Contact j7l support immediately if you suspect unauthorised access to your account.
10. Contact and Policy Updates
j7l reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or j7l's data processing practices. Material changes will be communicated to registered players via the email address on record or through prominent notice on j7l's platform prior to the changes taking effect.
Your continued use of j7l's platform following notification of a Policy update constitutes your acceptance of the revised Policy. If you disagree with any change, please discontinue use of j7l's Services and contact support to arrange account closure and return of any verified balance.
For privacy-related inquiries, data subject access requests, or to contact j7l's Data Protection Officer, please use the following contact information:
Data Protection Officer, j7l
Email: [email protected]
Response time: Within 30 calendar days of receipt of a verified request.
Complaints regarding j7l's data processing practices may be submitted to the Philippine National Privacy Commission at the NPC's official address and contact channels as published on the NPC's website.